Cancellation Policy

Our cancellation policy is important to know, because it will keep your costs down. Please note that we need to receive at least 48 (business) hours notice of non-attendance, otherwise a fee will be charged:

  • Cancellations within 48 business hours will incur a fee of $50.00

  • Cancellations within 24 business hours will incur a fee of 50% of the full fee

  • Clients who fail to attend will be charged 100% of the full fee

At LGO, we are proud to offer a range of non-clinical behavioural based assisted therapeutic services, that are available to help support your child’s and family needs.


*All above rates aligned with national stipulated NDIS guidelines.